At Eco Carpet Cleaning, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal information is handled securely and responsibly. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect both personal and non-personal information to provide and improve our services. The types of information we may collect include:
Personal Information: When you contact us through our website, phone, or email, we may collect information such as your name, email address, phone number, and any other details you provide that are necessary to fulfill your request.
Non-Personal Information: We may collect data that does not personally identify you, such as your IP address, browser type, device information, and website usage patterns. This helps us improve the functionality and user experience of our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you request
- To process payments and manage appointments
- To improve our website and services
- To communicate with you about promotions, updates, or offers (only if you opt-in to receive such communications)
- To ensure compliance with legal obligations and protect the security of our website
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or conducting our business, provided they agree to keep your information confidential and secure.
Legal Obligations: We may disclose your information when required by law or in response to valid legal processes, such as a court order, subpoena, or government investigation.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device that help us understand how you use our website. You can control or disable cookies through your browser settings, though doing so may affect the functionality of our website.
Data Security
We take the security of your personal information seriously and use appropriate measures to protect it from unauthorized access, disclosure, or misuse. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
Your Choices
You have the right to:
- Access the personal information we have collected about you
- Request corrections to any inaccuracies in your information
- Request the deletion of your personal information, subject to legal or contractual obligations
If you wish to exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
Eco Carpet Cleaning reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. Please review this page periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: info@ecocarpetcleaning.us
